What are your processing & shipping times?
We implement a 2-day processing time for all orders to mitigate the risk of fraudulent transactions and ensure the accuracy and security of each purchase. After the 2-day processing time, standard shipping usually takes between 2 to 4 business days for delivery. For orders requiring longer lengths or customization, shipping typically takes 3 to 4 additional days along with the standard 2 to 4 business days. Rest assured, if your order requires customization time, you will be promptly notified.
Do you offer international shipping?
Yes, we provide international shipping to accommodate customers worldwide.
What are your customer service hours?
Our customer service hours are from 8:00 AM to 8:00 PM, Monday through Friday. For any inquiries or assistance, please contact us at repunzeledbyne@gmail.com.